Shipping policy

Shipping Policy

Thank you for shopping with Skip the Warm-Up LLC. We work to get your order on its way as quickly as possible. Please review the information below regarding order processing, shipping, and delivery.

1. Order Processing

Orders are typically processed based on the figure listed for each item after your order is placed.

Business days do not include weekends or holidays. During product launches, promotions, holidays, or periods of high order volume, processing may take longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

2. Shipping Rates & Delivery Estimates

Shipping rates and available shipping methods are calculated and displayed at checkout.

Estimated delivery times shown at checkout begin after your order has been processed and shipped. Delivery estimates are provided by the shipping carrier and are not guaranteed.

Delays caused by carriers, weather, holidays, or other circumstances outside of Skip the Warm Up’s control may affect delivery times.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us at sydney.g@skipthewarmup.com as soon as possible. We will do our best to make changes before your order ships, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Skip the Warm-Up LLC is not responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided at checkout.

4. Tracking Your Order

When tracking is available, you will receive tracking information by email after your order ships.

Please allow time for the carrier to update tracking information after your shipping confirmation is sent.

5. Lost, Delayed, or Missing Packages

If your tracking information shows that your package is still in transit but appears delayed, we recommend allowing additional time for the carrier to complete delivery.

If your package appears to be lost, please contact us at sydney.g@skipthewarmup.com with your order number so we can help you determine the appropriate next steps.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, with members of your household, and with neighbors when appropriate. You may also need to contact the shipping carrier for additional delivery information.

6. Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 30 days of delivery at sydney.g@skipthewarmup.com.

Include your order number, a description of the issue, and photos when applicable. We will work with you to resolve the issue in accordance with our Refund Policy.

7. Returned or Refused Packages

If a package is returned to Skip the Warm Up because of an incorrect or incomplete address, failed delivery attempt, or refusal of delivery, please contact us to discuss reshipment options.

Additional shipping charges may apply if an order must be shipped again for reasons unrelated to an error by Skip the Warm Up.

8. International Shipping

If you currently ship only within the U.S.:

Skip the Warm Up currently ships to addresses within the United States. We hope to expand shipping availability in the future.

9. Preorders

Products identified as preorder items will have an estimated shipping timeframe listed on the applicable product page.

Preorder shipping dates are estimates and may change due to manufacturing, inventory, or transportation delays. If a significant delay affects your preorder, we will provide updated information using the email address associated with your order.

If an order contains both preorder and in-stock products, the items may ship together or separately depending on availability.

10. Questions

If you have questions about your order or shipment, please contact us at sydney.g@skipthewarmup.com and include your order number when possible.